Thesis
Title Strategic alignment, customer relationship management and firm performance / by Chuan Li.
Author Li, Chuan, author.
Production [Glasgow] : University of Glasgow, 2019.

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Status Loan Type Location Shelf-mark
 RESTRICTED  Restricted  Library Research Annexe  Thesis TA5491  
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Description 271 pages : illustrations (some colour) ; 30 cm
Note Submitted in fulfilment of the requirements of the Degree of Doctor of Philosophy, School of Social Science, Adam Smith Business School, University of Glasgow. February 2019.
Thesis Ph.D. University of Glasgow 2019 Adam Smith Business School, Management.
Bibliography Includes bibliographical references (pages 220-271).
Access Due to embargo issues this thesis is not available for consultation without the author's written permission until 2 May 2021.
Link Online version : Li, Chuan. Strategic alignment, customer relationship management and firm performance. [Glasgow] : University of Glasgow, 2019
Library Class Thesis TA5491
Subject Customer services -- Theses PhD.
Customer services -- Management -- Theses PhD.
Performance -- Management -- Theses PhD.
Strategic planning -- Theses PhD.
Other Author University of Glasgow, degree granting institution.

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