Library
Library opening hours
New Search
Databases
Library Account
Save Record
Technical Display
SearchType
Keyword
Author
Title
Record Number
Search
Search Scope
All Formats
Books
Journals
Audio Visual
Maps
Music Scores
Rare Books
Sound Recordings
Theses (University of Glasgow)
Title
Communication across cultures? : an intercultural approach to customer service in the hotel industry : a study with globally branded hotels in the United Kingdom / Eirini Daskalaki.
Author
Daskalaki, Eirini, author.
Production
[Glasgow] : University of Glasgow, 2016.
Status
Loan Type
Location
Shelf-mark
Reference Only
Not for loan
Library Research Annexe
Thesis TA4058
More Details
Description
264 pages ; 30 cm
Note
Ph.D. thesis submitted to the School of Education, College of Social Sciences, University of Glasgow, August 2016.
Thesis
Ph.D. University of Glasgow 2016 School of Education.
Bibliography
Includes bibliographical references (pages 231-263).
Note
Electronic version also available via Enlighten : Theses http://theses.gla.ac.uk/7753
Library Class
Thesis TA4058
Subject
Hospitality industry -- Great Britain -- Theses PhD.
Hospitality industry -- Customer services -- Great Britain -- Theses PhD.
Customer services -- Great Britain -- Case studies -- Theses PhD.
Hotels -- Great Britain -- Theses PhD.
Other Author
University of Glasgow, degree granting institution.
Permanent link to record