Thesis
Title A job worth doing? : Reinterpreting control, resistance and everyday forms of coping with call centre work in Glasgow / Thomas Michael Hastings.
Author Hastings, Thomas Michael.
Published 2010.


Status Loan Type Location Shelf-mark
 Reference Only  Not for loan  Library Research Annexe  Thesis TA1199  

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Description xiii, 283 p. : map, tabs. ; 30 cm.
Note Ph.D. thesis submitted to the School of Geographical and Earth Sciences, College of Science and Engineering, University of Glasgow, 2010.
Thesis Thesis (Ph.D.) -- University of Glasgow, 2010.
Bibliography Includes bibliographical references (p. 258-283)
Note Electronic version also available via Enlighten: Theses, http://theses.gla.ac.uk
Library Class Thesis TA1199
Subject Call centers -- Scotland -- Glasgow -- Theses PhD.
Call center agents -- Scotland -- Glasgow -- Employment -- Theses PhD.
Call center agents -- Scotland -- Glasgow -- Social conditions -- Theses PhD.
Quality of work life -- Theses PhD.
Economic geography -- Theses PhD.

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