Thesis
Title Examining the interrelationships between the four stages of customer loyalty : a mixed method approach / Dahlia El-Manstrly.
Author El-Manstrly, Dahlia.
Published 2010.

Status Loan Type Location Shelf-mark
 Reference Only  Not for loan  Level 12 Spec Coll  Thesis TA1091  
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Description 336 p. ; 30 cm.
Note Ph.D. thesis submitted to the Faculty of Law, Business and Social Sciences, Department of Management, University of Glasgow, 2010.
Thesis Thesis (Ph.D.) -- University of Glasgow, 2010.
Bibliography Includes bibliographical references (p. 331-366)
Note Electronic version deposited with Enlighten: Theses, http://theses.gla.ac.uk but unavailable for viewing due to copyright issues.
Library Class Thesis TA1091
Subject Customer loyalty -- Theses PhD.
Customer loyalty -- Research -- Theses PhD.
Customer services -- Management -- Theses PhD.

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